Organisations Enable
Whilst technology opens up possibilities it is organisations that deliver practical solutions. Our practice extends to organisational and cultural transformation, making sure that technology and organisations work together. Too often we have been asked to solve implementation issues of over exuberant over promising technologists or technically naïve culture change.
Our practice spans communication & education and strategy & design.
Communication & Education
Technologists talk in features (for example it uses 64 bit) whereas the business talks in benefits (for example will it make my life simpler or faster?). But there is a similar miss when the business talks in solutions (I must have system XXX) whereas the technologists need to understand the problem (I am trying to buy a car). Bridging this gap is essential for progress.
We are experienced educators, we teach post-graduate Medical Students and Masters Technology Students. We are also experienced designers – enterprise design, systems design and commercials design.
Strategy & Design
New concepts from the work on complexity can be widely applied to the modern organisation amplified from the move to static physical assets to the dynamic re-mixable assets of the digital economy. It requires better understanding and better management to make sense of the evolving world. It requires better, more agile, approaches from IT and from the business generally. New strategies exploit new means of production (qv) and, after all, we all work for Google now!
Organisational design needs to be focused around agility and the information flows that provide the DNA of the company.
As we struggle with the problems or challenges facing our institutions today, it will quickly become apparent that they are part of a whole complex system which our current approaches fail to address. Increasingly, as managers and leaders of change, we need to begin to think systemically so that well intentioned initiatives do not result in unforeseen and undesirable outcomes. Having seen a recent resurgence in popularity – particularly across the public sector – systems thinking comprises a variety of principles, approaches and methodologies. Systems thinking helps us to see the inter-relationships between things, as well as the underlying patterns and root causes of symptoms and problems that occur everyday in our organisations. Systems thinking enables us to find practical, effective and sustainable solutions to a myriad of real-world problems.